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NLA - Deputy Housing Manager

closing date 4 Sep

Job Summary

Contract Type: Full Time/Permanent
Advert Start Date: 10 August, 2017
Advert End Date: 04 September, 2017
Salary: £24,964 - £27,668 per year (NJC scale 28 -31) per year starting at the bottom of the scale.
Location: Please refer to job summary
Weekly Hours: 37.5
Job Category: Non-Local Authority Job
Vacancy Ref: NLA/1625/Deputy Housing Manager/KH

Supporting Documents

Further information

1625 Independent People
Deputy Housing Manager

Closing Date: 12pm Monday 4 September 2017
Interviews: Thursday 14 September 2017

About us
1625 Independent People prevents youth homelessness in the South West and has been helping 16-25 year olds reboot their lives through housing and support for over 30 years.
Our service works because we keep young people's needs at the centre of all delivery.

With around 100 staff in four locations, we provide housing support and advice to around 2500 young people per year. We’re one of the brightest youth organisations in the South West, leaders in our field, no other organisation in the area has the same wealth of experience.
You can read more about what we do and who we are.

About the job
(Please read the full job description for more detail)
Terms, conditions and benefits:
• Pay: £24,964 to £27,668 (NJC 28-31) per year starting at the bottom of the scale.
• Contract type: Permanent.
• This is a full time post, 37.5 hours per week.
• 30 days' annual leave plus Bank Holidays.
• Free Health Scheme with UK Healthcare.
• Pension - Employer contributes 4% and employees contribute a minimum of 0.8%, (see Summ of T&Cs below).
• There is a requirement to work flexibly as required, which will include occasional evening and weekend work and participation in the managers’ on call rota.
• You will need to travel across Bristol so you must have either a full driving licence and access to a vehicle or the equivalent ability to travel with reasonable adjustments

The job is based at our Head Office on Old Market, Bristol.

You’ll be working in the Bristol Dispersed Housing Team and line managed by the Housing Manager.

This is a new role within our Bristol Dispersed Housing team created to support and lead high quality service delivery. Working alongside our existing Deputy Manager, you will manage, supervise and provide support to 4 Supported Housing Officers and hold a small caseload.

Supported by and reporting to the Housing Manager you will jointly lead operational delivery of our Bristol dispersed housing, consisting of 150 bed spaces and related services. You will help to provide a comprehensive support and housing management service to enable young people to:
• Achieve their goals and aspirations.
• Develop their independent living skills.
• Access and sustain Employment, Education and Training.
• Move on to appropriate independent living be this with their kinship networks, the PRS or social housing.

You will successfully maximise income through rent and service charge collection and ensure efficient void management to achieve high levels of occupancy.

You will hold a small caseload providing housing management and support to young people within our shared and self-contained accommodation, helping the young people to succeed and move on positively.

Your work, including monitoring and reporting, will be supported by access to all our internal resources and external partnerships, to help young people to thrive and understand their rights and responsibilities. Your approach will reflect psychologically informed approaches (PIE) that promote positive outcomes for young people.

The housing team is made up of 7 Supported Housing Officers (who hold a caseload of approx. 19 young people), 2 Resident Adults, Allocations Workers, our Maintenance team and the Future Builders Workers.

A typical day will include:
• Line management of Supported Housing Officers, ensuring delivery of quality housing management and support ensuring the effective and timely allocation of support and maintaining a responsive service for young people with diverse and complex needs.
• Reviewing, monitoring and reporting on the health and safety status of properties and young people.
• Ensuring contract targets are being met.
• Supporting partnership work with internal and external services.
• Deputising for the Housing Manager as required.

About you

You have empathy and understanding of the needs of homeless young people, young people leaving care, and the barriers they face. You like being around and working with young people.

You are experienced in line management including delivering supervision and monitoring performance.

You are good at engaging young people.

You are committed to the principles of PIE and the use of reflective practice in your work.

You have good analytical skills.

You have housing law knowledge.

You will be working within a busy and at times emotive environment, so a good sense of humour and ability to take things in your stride is essential.

Closing Date: 12pm Monday 4 September 2017
Interviews: Thursday 14 September 2017

We believe in equal opportunities for everyone – you can read our full statement on our website.
If you’d like to have an informal chat about the role please contact Becky Davies on

Download the documents in the Job Pack at or email 0117 317 8800.

NOTE: This is not a Local Authority post and applicants will need to satisfy themselves with regard to condition of service.