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INTERNAL ONLY - Communications Account Lead CPME Project

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Job Summary

Employment Term:
Full Time, Limited Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 20/01/2019 23:59
£31,401 - £34,106 (Subject to validation)
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
Badminton Road
Post Number:

Job details 

Closing date:
20 Jan

Please note

This job is closed for applications.

Further information

Summary of post

This is a new six month secondment to assist in the delivery of the communications element for the Cribbs Patchway metrobus extension (CPME) project. Please apply once your line managers permission has been given.

Metrobus, is a new, modern public transport service for the greater Bristol area which launched in May 2018. There are currently two operational routes with a third route to start in 2019. This new project will develop an extension of an existing route from Cribbs Causeway through to Patchway. The development of this scheme will have a temporary impact on the local road network during the construction. The focus of this role is to work with the project team, to deliver the communications and engaging with key stakeholders as the scheme develops. The role may also support other transport projects.

The role will sit within the council’s Strategic Communications team and will work directly with the CPME project team to deliver communications and engagement activities. For more information about metrobus please see metrobusbristol.co.uk

Should you wish to express an interest in this role please complete the expression of interest form detailing how you meet the criteria for this position, how you feel you can make it a success (submitted on no more than 2 sides) to be returned to Alison Hilyer-Jones (Alison.Hilyer-Jones@Southglos.gov.uk) and Richard Gillingham (Richard.Gillingham@southglos.gov.uk) by the end of the day on 20th January 2019.

South Gloucestershire Council is committed to treating everyone fairly, to challenging inequalities and to promoting equality of opportunity for all. We welcome applications from everyone and value diversity in our workforce.

Main Duties

• Working across the different disciplines of the communications team, and with the CPME project team, to develop a Cribbs Patchway metrobus extension communications and engagement plan, agree objectives, key messages, budgets and delivery channels.

• Delivering, reviewing and updating the communications and engagement plan as required.

• Delivering communications and engagement activities to agreed timescales and budgets.

• Providing excellent communications consultancy and advice to internal and external stakeholders, as standard.

• Supporting the wider strategic communications team and CPME project team in the event of crisis/reputation management situations.

• Supporting external stakeholder and partner engagement activities, including any administrational requirements.

• Developing content for public webpages, online newsletters and social media messaging in coordination with the digital team.

• Responding to queries on the CPME project via email and social media in agreement with the CPME team

• Measurement and evaluation of communications and engagement activities.

• Building strong relationships with key clients across all levels, which may include councillors and senior officers, partner organisations and other stakeholders.

• Leading on the formation and ongoing management of a CPME Stakeholder Liaison Group to include councillors, members of the public, business representatives and other key stakeholders affected by the construction.

• Developing an in-depth understanding of the CPME project and construction programme, as well as the overall corporate context and policy environment.

• Demonstrating an ability to anticipate changes to planned work and be flexible in approach to accommodate these changes, whilst managing the expectations of internal and external clients.

• Working with the Communications Manager and the CPME project team to respond to any issues as they arise, evaluating the situation and recommending the best course of action.

• Working proactively as part of a multi-disciplinary communications team.

• Ensuring all work is to a high standard to maintain and enhance the reputation of the council.

Selection Criteria

To enable us to shortlist in a fair and unbiased way it is absolutely vital that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined in the vacancy description. Please include this information in the knowledge, skills and experience section of the application form.

Essential Criteria

Required experience:

• Relevant professional Degree (BA or BSc) or equivalent appropriate experience

• Experience gained in a multi-disciplined, full service marketing and/or communications role

• Experience of providing communications and engagement advice and consultancy to internal colleagues and external stakeholders, interpreting project briefs and responding with appropriate campaign proposals

• Experience of developing, implementing and leading full service communications and engagement campaigns (from initial concept through to post-campaign evaluation) and integrating digital communications, including managing budgets and schedules.

• Demonstrable copywriting and proof reading skills for a range of audiences and formats

• Proven event management experience

• Experience of analytical reasoning, measurement and evaluation of communications campaigns, events and reporting on progress

• Experience of commissioning and overseeing design and print for a range of communications materials (print and online)

• Experience of commissioning work from external suppliers (e.g. photographers) and overseeing their work

• Exemplifying the Council's values and behaviours.

Desirable Criteria

• Experience of using web content management systems would be an advantage

• Membership of a relevant professional body (e.g. CIM) preferred – hold or working towards a professional marketing qualification (e.g. CIM)

Additional Information

For an informal discussion please contact Alison Hilyer-Jones on ext. 3577 or Richard Gillingham on ext. 4448

Our Values

Our staff need to have a ‘can-do’ attitude and adapt to the fast pace of change. They must work well with others to reach a common goal and be willing to embrace a partnership and inclusive approach to delivering efficient and effective services. They must use their initiative to deliver and take responsibility for their performance to help the team, department and council to achieve its goals and must make the best use of available knowledge, expertise and capacity in order to continuously improve the quality of services. Our managers are also required to demonstrate effective leadership qualities, shape and manage team plans and motivate their staff to achieve.

Safer Recruitment

The council is committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults.

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