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Job detail
Rapid Response Duty Desk Manager
Job Summary
Employment Term:
Part Time, Permanent
Working Pattern:
Part Time
Advert Start Date:
13/02/2019
Advert End Date:
Closed for applications on 13/02/2019 15:20
Salary:
£28,221 - £30,756
Hours per week:
18.5
Job Category:
Care
Vacancy ID:
103928
Employment Location:
Badminton Road
Post Number:
CYP6714/904/EP
Job details
Closing date:
13 Feb
Supporting documents
DBS Code of Practice (current 2016).pdf
(53.49 KB)
DBS - Applicant Guidance.pdf
(192.02 KB)
DBS Privacy Policy Privacy Policy declaration (May 2018).pdf
(63.39 KB)
Statement on employing ex offenders.pdf
(186.73 KB)
Guidance regarding spent and unspent convictions.pdf
(80.23 KB)
Local government pension scheme.pdf
(143.93 KB)
Guidance for applicants.pdf
(225.26 KB)
Staff benefits.pdf
(462.68 KB)
BME Network purpose statement Oct 2017.pdf
(120.01 KB)
Women's Staff Network purpose statement November 2017.pdf
(119.86 KB)
DEG purpose statement May 2017.pdf
(69.96 KB)
LGBTQ+ Network purpose statement Sept 2017.pdf
(121.46 KB)
Proof of right to work in UK.pdf
(212.32 KB)
SGC - Behaviours Framework Document DIGITAL - final version - Sept 18.pdf
(188.54 KB)
Values SGC - we care.pdf
(47.01 KB)
Please note
This job is closed for applications.
Further information
Summary of Post
To undertake the assessment of needs, devising and planning action, implementing and evaluating it in order to promote independence and deliver a high standard of personalised care.
Coordinate a 24 hour Rapid Response service ensuring the efficient provision of emergency and urgent personal care and welfare visits in order to assist South Glos residents when in crisis to enable residents to remain living independently in their own homes. The role will also deal with reviewing, assessing and implementing emergency personal care packages for new and existing service users. As a result of a change in service users needs out-of-hours includes evenings and a shift every other weekend . The role also includes co-ordinating an immediate response to Telecare and Carer’s emergencies.
South Gloucestershire Council is committed to treating everyone fairly, to challenging inequalities and to promoting equality of opportunity for all. We welcome applications from everyone and value diversity in our workforce.
Main Duties
The post holder will be required to use their specialist knowledge, skills and experience to respond to complex situations.
The post holder will need to assess service users with complex needs in emergency situations out of hours, and compile and implement short term care packages to be reviewed by the appropriate day time services. If un-met needs are identified during assessments or reviews with a service user, the post holder will decide on the most appropriate response.
The post holder will need to implement the most cost effective response in providing emergency personal care (out of hours) e.g. the provision of emergency personal care services to prevent the need for emergency residential respite care or to enable a hospital discharge.
The post holder will ensure that all responders have Care Certificates where necessary and are up to date with supervisions, team meetings and training.
The post holder will be required to work with a high level of autonomy to an out of hours duty rota.
Selection Criteria
To enable us to shortlist in a fair and unbiased way it is absolutely vital that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined in the vacancy description. Please include this information in the knowledge, skills and experience section of the application form.
Essential
A professional qualification e.g. social work degree
Relevant experience of working in a similar service area
Knowledge of the relevant legislation, regulations and codes of practice
Exemplifying the Council's values and behaviours.
Desirable
Knowledge of the processes and procedures of an emergency response team
If relevant: you will have a proven ability to supervise and allocate work to others, monitoring their performance and taking corrective action
Additional Information
Please note that it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post. This means that you must declare any criminal convictions, cautions, reprimands or final warnings unless these are ‘protected’ as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 (as amended in 2013).
The Disclosure and Barring Service (DBS) has a confidential checking process for transgender applicants who do not wish to reveal details of their previous identity to the person who has asked them to complete an application form for a DBS check.. The contact details are:
Sensitive Applications Team, Customer services, PO Box 165, Liverpool, L69 3JD
Email
sensitive@dbs.gsi.gov.uk
This post is in addition to the five Emergency Service Officers / Duty Desk Managers already in post and will work alongside them on a 18.5 flexible shift rota to support the duty desk.
Our Values
Our staff need to have a ‘can-do’ attitude and adapt to the fast pace of change. They must work well with others to reach a common goal and be willing to embrace a partnership and inclusive approach to delivering efficient and effective services. They must use their initiative to deliver and take responsibility for their performance to help the team, department and council to achieve its goals and must make the best use of available knowledge, expertise and capacity in order to continuously improve the quality of services. Our managers are also required to demonstrate effective leadership qualities, shape and manage team plans and motivate their staff to achieve.
Safer Recruitment
South Gloucestershire is committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults.
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