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NLA - Universal Credit Support – Help to Claim Adviser

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Job Summary

Employment Term:
Part time, Limited Term
Working Pattern:
Part Time
Advert Start Date:
Advert End Date:
Closed for applications on 23/08/2019 17:00
£26,317 pro rata
Hours per week:
Job Category:
Non-Local Authority Job
Vacancy ID:
Employment Location:
Yate, Bristol
Post Number:

Job details 

Closing date:
23 Aug

Supporting documents

Please note

This job is closed for applications.

Further information

Location: South Gloucestershire
Salary: £26,317 pro rata
Hours: 18.5 hours per week
Type of contract: Fixed Term to 31st March 2020 with possible extension

Interview date: Wednesday 28th August 2019

Closing date for applications: Friday 23rd August at 5.00 pm

Anticipated start date: As soon as possible

Citizens Advice South Gloucestershire is the leading provider of advice services to South Gloucestershire residents

We are looking for people to join our new Universal Support Help to Claim team. The team will provide an effective and efficient support service for first time Universal Credit claimants. The service includes the provision of advice, information and digital support via face-to-face, telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.

We need people proficient in IT with effective communication skills. Knowledge and experience of welfare benefits advice is desirable but not essential as training will be given.

The Help to Claim service will operate Monday to Friday.

To request an Application Pack please email: amanda.wood@southgloscab.org.uk

Citizens Advice South Gloucestershire is committed to promoting equality and valuing diversity and we seek people who share those values.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

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