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INTERNAL ONLY - PA/ Business Support Officer

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Job Summary

Employment Term:
Full Time, Limited Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 19/09/2019 23:59
£21,589 to £24,799
Hours per week:
37 hours
Job Category:
Vacancy ID:
Employment Location:
Badminton Road, Yate, Bristol, BS37 5AF
Post Number:

Job details 

Closing date:
19 Sep

Please note

This job is closed for applications.

Further information

INTERNAL ONLY - Business Support Officer

Summary of Post

Reporting to the Public Health Business Support & Planning Officer, this is a supporting role working within the Business Support Team to provide administrative support to the professional teams of Public Health & Wellbeing, within the Children, Adults and Health department.

The post holder will collate and analyse information for reports and maintain accurate records, interpreting data and drafting content for use by others. They will use strong communication skills to liaise with customers and relay issues and queries promptly where necessary. Administration and triage support will be given within the OneYou South Gloucestershire service. They will research information within areas of service specialism and act as a main point of contact for customers and colleagues including stakeholders and partnership agencies.

The role supports the division’s finances by using the council’s financial systems to input data, purchasing goods/services, recoding and processing petty cash claims. The role also provides administrative support which will include word processing and minute taking at meetings.

This post is a limited term contract ending 30 September 2020 and 37 hours per week to cover maternity leave.

To apply for this vacancy, please download the attached Expression of interest form and email it directly to HR Recruitment hrrecruitment@southglos.gov.uk by close of business Thursday 19 September 2019. Please clearly mark with vacancy number & job title. The Recruitment Team will forward onto the individual line manager once the job has closed.

Main Duties

Provide administrative support to managers ensuring work carried out is efficient and procedures are effectively implemented.

Act as a main point of contact for the service area and provide effective communication when dealing with enquiries and information requests.

Collate and maintain records and analyse information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.

Research information within your area of service specialism and collate evidence for presentation in reports. This may include drafting sections of documents for use by others.

Interact with customers, colleagues and partners to maintain strong working relationships.

Communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.

Accurately record and also assist in the monitoring and maintaining of budgets/financial information/resources.

Selection Criteria

To enable us to shortlist in a fair and unbiased way it is absolutely vital that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined in the vacancy description. Please include this information in the knowledge, skills and experience section of the application form.


You will hold a minimum qualification of 3 grade C’s at GCSE (or equivalent qualification) including English and Maths or you will hold equivalent relevant experience within a similar role in administration.

Ability to communicate effectively to service users, professionals and partnership agencies using a variety of media i.e. email, phone, face to face etc.

IT knowledge and its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems

Have experience in using databases, including running standard reports, analysing data and presenting findings.

Have experience of basic financial procedures i.e. petty cash, invoicing etc.


Experience in working in an environment related to children’s and/or adults services.

Experience/knowledge of processes and procedures related to the Department for Children’s Adults and Health.

Hold a qualification in IT or word processing.

Additional Information

For an informal discussion, please contact Craig Mehew, Public Health Business Support on 01454 864901 or email Craig.Mehew@southglos.gov.uk.

Salary: £21,589 to £24,799

Hours: 37 hours

Closing Date: 19 September 2019

Vacancy Ref: SGC0386/936/SS

Our Values

Our staff need to have a ‘can-do’ attitude and adapt to the fast pace of change. They must work well with others to reach a common goal and be willing to embrace a partnership and inclusive approach to delivering efficient and effective services. They must use their initiative to deliver and take responsibility for their performance to help the team, department and council to achieve its goals and must make the best use of available knowledge, expertise and capacity in order to continuously improve the quality of services. Our managers are also required to demonstrate effective leadership qualities, shape and manage team plans and motivate their staff to achieve.

Safer Recruitment

South Gloucestershire is committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults.

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