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Business Support Officer

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Job Summary

Employment Term:
Part Time, Permanent
Working Pattern:
Part Time
Advert Start Date:
13/02/2020
Advert End Date:
Closed for applications on 23/02/2020 23:59
Salary:
£19554 - £21,166 per annum, pro rata
Hours per week:
18.5 Hours per week
Job Category:
Admin/Clerical/Secretarial
Vacancy ID:
105985
Employment Location:
Badminton Road, Yate, Bristol, BS37 5 AF
Post Number:
CYP6188/005/MS

Job details 

Closing date:
23 Feb


Please note

This job is closed for applications.

Further information

Business Support Officer x 2 Part-Time Roles – 18.5 Hours per week



Under the supervision of the Business Support Coordinator and Supervisor this is a supporting role working within the Business Support Team to provide administrative support to the Children, Adults and Health department supporting the professional teams within Badminton Road and/or Kingswood Civic Centre.

South Gloucestershire Council is committed to treating everyone fairly, to challenging inequalities and to promoting equality of opportunity for all. We welcome applications from everyone and value diversity in our workforce.

Main Duties

• Provide administrative support to managers ensuring work carried out is efficient and

• procedures are effectively implemented.

• Act as a main point of contact for the service area and provide effective communication when dealing with enquiries and information requests.

• Collate and maintain records and analyse information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.

• Research information within your area of service specialism and collate evidence for presentation in reports. This may include drafting sections of documents for use by others.

• Interact with customers, colleagues and partners to maintain strong working relationships.

• Communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.

• Accurately record and also assist in the monitoring and maintaining of budgets/financial information/resources.

Essential

• You will hold a minimum qualification of 3 grade C’s at GCSE (or equivalent) including English and Maths or you will hold equivalent relevant experience within a similar role in administration.

• Have a typing speed of 60wpm, Knowledge of formatting and editing of word documents and typing reports.

• Minute Taking Experience.

• Experience of dealing with challenging calls from and to young people regarding life skills and life experiences

• Ability to communicate effectively to service users, professionals and partnership agencies using a variety of media i.e. email, phone, face to face etc.

• IT knowledge and its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems

• Have experience in using databases, including running standard reports, analysing data and presenting findings.

• Have experience of basic financial procedures i.e. petty cash, invoicing etc.

• You will have good literacy skills and able to write letters and contribute to providing information for reports.

• You will have good organisation skills and attention to details

• Exemplify the Council’s values and behaviours.


Desirable

• Have experience in working in an environment related to children’s and/or adults services

• Experience in ICS, CAPITA, MOSAIC or similar professional databases

• Experience/knowledge of processes and procedures related to the Department for Children, Adults and Health

• Hold a qualification in IT or word processing


Additional Information

Please indicate on your application form which role you are most interested in.

For an informal discussion, after having read the job summary, please contact Alison Beresford (Business Support Supervisor) on 01454 866711 or Alison.beresford@southglos.gov.uk.

Alternatively please contact Joanne Hale (Business Support Coordinator) on 01454 863285 or Joanne.Hale@southglos.gov.uk


Salary: £19554 - £21,166 per annum, pro rata

Hours: 37

Vacancy Ref:

• CYP6188 – 18.5 Hours per week
• CYP7608 – 18.5 Hours per week


Safer Recruitment

South Gloucestershire is committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults.

As an employee of South Gloucestershire Council, you will be expected to have a ‘can-do’ attitude and adapt to the fast pace of change. You will strive to work well with others to reach a common goal and embrace a partnership and inclusive approach to delivering efficient and effective services. You will use your initiative to deliver and take responsibility for your performance to help the team, department and council to achieve its goals and make the best use of available knowledge, expertise and capacity in order to continuously improve the quality of services.

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