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Technical Support Team Leader

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Job Summary

Employment Term:
Full time, Permanent
Working Pattern:
Full time
Advert Start Date:
15/09/2020
Advert End Date:
29/09/2020 23:59
Salary:
£29,577 - £32,234 per annum
Hours per week:
37 hours per week
Job Category:
Environmental Health/Services
Vacancy ID:
106382
Employment Location:
Badminton Road, Yate and Broad Lane, Yate
Post Number:
SGC0712/037/EH

Job details 

Closing date:
29 Sep


Further information

How you’ll make a difference
You will make a difference as a Technical Support Team Leader by leading a technical support team to provide a high quality and valued technical support service to ensure the effective operation of a range of services within the Safe and Strong Communities division.

What will you be doing?
On a daily basis you will interact with the front-line operational team managers that you support to maintain strong working relationships and deal with specific queries, concerns to ensure that your team deliver the key technical support required of them.

You will be responsible for communicating changes in policy and working practice to keep customers up to date and ensure all procedures and systems are updated accordingly.

You will accurately and efficiently record, monitor and maintain budgets/financial information/resources and ensure that accounts are reconciled and variances are reported.

You will contribute both to the monitoring of projects and reporting on cost effectiveness and quality standards and to the establishing, implementing and reviewing service standards and performance measures.

What we need from you:
You will have the ability to work in a complex changing environment.
You will have a good customer focus approach.
You will have excellent people management skills.


How a career at South Gloucestershire Council is different

• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.

• We trust our team to work in the way which allows them to make the biggest difference and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.


Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
• We're building and shaping communities which people are proud of
• We're planning for the future; building and improving the roads, railways, schools, green spaces, and houses.
• We’re providing essential services across our communities to ensure they are safe and well maintained.
We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We’re making a difference, be part of it!

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