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Business Analyst - System & Performance Team

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Job Summary

Employment Term:
Full Time, Limited Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 22/09/2019 23:59
£28,221.00-£30,756.00 (Pro rata to hours worked)
Hours per week:
Job Category:
Information Management
Vacancy ID:
Employment Location:
Badminton Road, Yate
Post Number:

Job details 

Closing date:
22 Sep

Please note

This job is closed for applications.

Further information

Business Analyst - Limited term until 31 March 2021

Summary of Post

As a Business Analyst you will be joining the Information Management Team which is responsible for managing, maintaining and developing the Children’s, Adults and Health Department’s business processes, information systems and data quality. The team is responsible for the development, training and effective use of ICT within the department, IT security, data governance, risk management and contributes to departmental business continuity planning. The team has to ensure that correct relevant and up to date data is provided across the Department.

The work undertaken by the Information Management Team covers the business processes of all the Department’s services across all client groups and areas, including where they operate from the sites of other agencies through other networks.

The team ensures that all systems and business processes are working and are correct for purpose, and provides effective training and support to users of those systems. The operation of these processes and systems are essential to the delivery of our services to the public, so the post holder is instrumental in any decisions required for major change projects.

This post is a fixed term post to focus on payments for adult care. We are currently out to tender for a new adult care system and are looking for an individual with some finance experience to document the “as is” finance process, gather any new requirements and then work with colleagues to design, implement and test the finance module of the new system.

Accordingly we are looking for someone who has finance experience and understands the issues around managing and controlling the payment of large sums of money (£10s of millions per annum) to a diverse range of care providers or the service user themselves.

South Gloucestershire Council is committed to treating everyone fairly, to challenging inequalities and to promoting equality of opportunity for all. We welcome applications from everyone and value diversity in our workforce.

Main Duties

Under the guidance and direction of the Senior Business Analyst, to:

Initiate, design, implement, and manage the ongoing development of specialised information systems and efficient and effective business processes within the Department, working across Education, Children’s and Adults Social Care, Housing and Health functions

Ensure that those systems and processes enable the Department to continue to meet legislative requirements, support the department’s business needs, and enable effective and efficient service delivery.

Support the upgrading and enhancement of systems through identifying failings in their functionality and their impacts, and following them through to the application, testing and feedback of software fixes/upgrades

The post holder will be required to project-manage small projects or work packages within larger programmes to implement solutions which may involve several teams/functions as well as technical input. They will also be expected to work with operational and technical colleagues, to develop specifications for new processes and technical solutions and for working with the systems administration team, ICT and suppliers in their testing and delivery.

Selection Criteria

To enable us to shortlist in a fair and unbiased way it is absolutely vital that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined in the vacancy description. Please include this information in the knowledge, skills and experience section of the application form.


Educated to degree standard, preferably in an IT or IS related subject, or with relevant experience in a similar role

You will have substantial experience in the use of computer systems and in particular how these relate to business processes.

You will have training, knowledge and experience in Systems analysis in a recognised methodology with the ability to demonstrate experience of having used it.

You will have a good analytical understanding and be able to demonstrate the use of this in the identification, documentation and implementation of new business processes across a range of work areas.

It is essential that you are able to communicate clearly and understand business issues as explained by staff with limited or no systems knowledge.

You must also have effective presentation and documentation skills, including evidence of effective communication with senior managers and suppliers, including the effective analysis and presentation of issues, options and recommendations.

You must be able to work effectively as part of a team, including the sharing of information and knowledge with others working in related project areas.

You will have proven ability to use your initiative, and to work independently and to established deadlines. You will have experience of managing your work programme and balance the prioritisation and achievement of planned tasks with new and changing project demands that emerge.

You must have skills and experience in using MS Office software, Visio and project management software or similar

Exemplifying the Council's values and behaviours.


Experience of analysis, design and management of Information Systems in an Education Social Care, Health or similar setting, preferably in a large multi-site multi-user context.

Experience of working with relevant legislative frameworks, including the Data protection Act and its implementation

Additional Information

For an informal discussion contact please contact Nigel Grant, Senior Business Analyst 01454 868211 nigel.grant@southglos.gov.uk

Use of a vehicle: If the nature of the duties require you to travel on Council business on a regular basis, so you must either have a current driving licence and provide a car, or have access to appropriate means of travel.

If you use your vehicle on authorised Council business, you will receive a mileage payment based on the Inland Revenue Authorised Mileage Allowance Payment Scheme (AMAPS). The allowance is provided on the condition that your own insurance covers you for business use and indemnifies the Council against claim (including those concerning passengers) arising out of the use of the vehicle on official business. You will also be eligible for a car loan if you meet the criteria within the Council’s Car Loan Scheme.

Our Values

Our staff need to have a ‘can-do’ attitude and adapt to the fast pace of change. They must work well with others to reach a common goal and be willing to embrace a partnership and inclusive approach to delivering efficient and effective services. They must use their initiative to deliver and take responsibility for their performance to help the team, department and council to achieve its goals and must make the best use of available knowledge, expertise and capacity in order to continuously improve the quality of services. Our managers are also required to demonstrate effective leadership qualities, shape and manage team plans and motivate their staff to achieve.

Safer Recruitment

South Gloucestershire is committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults.

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