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Business Support Supervisor

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Job Summary

Employment Term:
Full time, Permanent
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 27/08/2018 23:59
£21,074 - £23,866
Job Category:
Vacancy ID:
Employment Location:
Patchway Hub, Bristol
Post Number:

Job details 

Closing date:
27 Aug

Please note

This job is closed for applications.

Further information

Summary of Post:

The Business Support Team collectively provides administrative and financial support to a range of professionals based in the Hub.

The professionals include Social Care and Preventative Services who work together to ensure the best possible outcomes for Children and Young people within South Gloucestershire.

Data produced and inputted provides safeguarding information for the Department for Children and Young People and ensures statutory duties for South Gloucestershire Council are met.

South Gloucestershire Council is committed to treating everyone fairly, to challenging inequalities and to promoting equality of opportunity for all. We welcome applications from everyone and value diversity in our workforce.

Main Duties:

The post holder will take responsibility for overseeing the business support team who carry out a range of administrative and financial tasks supporting the professional teams within the Hub.

A crucial part of this role will involve allocating resources to meet the business needs of these services at an operational level.

The team are collectively responsible for collecting, inputting, maintaining and analysing information held on specialised database. Other functions include interpreting and producing information from this data as required. Providing financial information using the council’s financial systems to input data, purchasing goods/services recoding and processing petty cash claims. The team also provides administrative support which will include minute taking and word processing.

This role is crucial in ensuring the Business Support Team provide an excellent, flexible and diverse administrative service ensuring compliance with statutory requirements of the department in a constantly changing environment.

Selection Criteria

To enable us to shortlist in a fair and unbiased way it is absolutely vital that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined in the vacancy description. Please include this information in the knowledge, skills and experience section of the application form.


1. You will hold a minimum qualification of 3 grade C’s at GCSE (or equivalent) including English and Maths or relevant experience to an equivalent level.
2. Have experience in running reports and or collecting information, analysing and presenting findings
3. You will have experience or an understanding of prioritising team workloads to meet demands
4. Ability to work in a flexible and resilient way to meet service deadlines.
5. Good communication skills with a wide range of staff including professionals, service users and direct reports
6. You will have good literacy skills to be able to contribute to writing clear, accurate and concise reports
7. You will have effective IT and numeracy skills including the ability to accurately update information systems and databases
8. Some experience in delegating work
9. Exemplify the Council’s values and behaviours.


1. You will have experience of working in an environment related to the service area or within a similar role.
2. Experience / knowledge of processes and procedures related to children’s services
3. Hold a qualification I IT or word processing
4. Experience in using ISC/CAPITA.

Additional Information

For further information after reading the job summary, please contact Jackie Charlick, Business Support Manager (North) 01454 86 2610

Salary: £21,074 - £23,866

Hours: 37 hours per week (Flexi time)

Our Values

As an employee of South Gloucestershire Council you will be expected to have a ‘can-do’ attitude and adapt to the fast pace of change. You will strive to work well with others to reach a common goal and embrace a partnership and inclusive approach to delivering efficient and effective services. You will use your initiative to deliver and take responsibility for your performance to help the team, department and council to achieve its goals and make the best use of available knowledge, expertise and capacity in order to continuously improve the quality of services.

Safer Recruitment

South Gloucestershire is committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults.

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