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Community Safety Technical Support Officer

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Job Summary

Employment Term:
Full time, Permanent
Working Pattern:
Full time
Advert Start Date:
13/10/2020
Advert End Date:
Closed for applications on 26/10/2020 23:59
Salary:
£20,493 - £21,748
Job Category:
Admin/Clerical/Secretarial
Vacancy ID:
106462
Employment Location:
Badminton Road, Yate
Post Number:
L3702/041/EL

Job details 

Closing date:
26 Oct


Please note

This job is closed for applications.

Further information

Community Safety Technical Support Officer

Salary: £20,493 - £21,748

Working Pattern: Permanent / Full Time

Location: Badminton Road, Yate


How you’ll make a difference

As a Technical Support officer you’ll be working in the Community Safety Team providing a range of administrative and technical support to a high profile team whose work will help safeguard individuals and communities.


What will you be doing?

You will act as a main point of contact for the service area and provide effective communication when dealing with enquiries and information requests. You’ll be receiving and handling telephone calls from vulnerable victims and professionals along with maintaining strong working relationships with customers, colleagues and partners.

Daily communicating specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.

You are responsible for collating and maintaining records and analysing information to ensure data is accurate and assisting in the monitoring of budgets, financial information and resources.

You will be organising and administering a range of confidential multi-agency meetings, including taking minutes of meetings such as The Partnership Against Domestic Abuse, Serious Organised Crime Disruption Panel, ASB IMPACT and other such meetings.

You’ll research information for the Anti-Social Behaviour and Community Safety Team and collate evidence for presentation in reports. This may include drafting sections of documents for use by others.


What we need from you:

You will hold a minimum qualification of 3 grade C’s at GCSE (or equivalent qualification) including English and Maths, or you will hold equivalent relevant experience in administering confidential records and databases.

You will demonstrate the ability to communicate effectively with service users, professionals and partnership agencies using a variety of media i.e. email, phone, face to face, taking minutes etc.

You will demonstrate practical skills and experience in using a range of IT packages with experience in using databases, including running standard reports, analysing data and presenting findings.


How a career at South Gloucestershire Council is different

We trust our team to work in the way which allows them to make the biggest difference and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.

We invest in the careers of our people and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work.


Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

We're building and shaping communities which people are proud of.

We're planning for the future; building and improving the roads, railways, schools, green spaces, and houses.

We’re providing essential services across our communities to ensure they are safe and well maintained.


We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We’re making a difference, be part of it!


For further information regarding this role please contact Richard Capp; Richard.Capp@southglos.gov.uk

Closing Date: 26th October 2020

Interview Date: Week Commencing 9th November 2020

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