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Engagement Worker (Family & Young Person Support)

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Job Summary

Employment Term:
Full time, Permanent
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 23/07/2018 09:07
£21,074 - £23,866
Hours per week:
2 x 37 hours and 1 x 18.5 hours
Job Category:
Family & Young Persons Support/Engagement
Vacancy ID:
Employment Location:
Patchway Hub
Post Number:

Job details 

Closing date:
23 Jul

Please note

This job is closed for applications.

Further information

Engagement Worker (Family & Young Person Support)

Summary of Post

The role will support the delivery of early intervention and preventative services for families, children and young people in need of support. The focus of these services is targeted work, with some statutory functions, with a primary aim to ensure vulnerable children and young people are identified, protected and supported to achieve positive outcomes through the provision of well planned, integrated and coordinated services. The responsibilities of the team include:

Targeted family support;
Families in Focus work;
Targeted youth support;
Young people not in education, employment or training (NEET) case work; NEET/EET cohort tracking; Centre based Youth Provision (including an accreditation framework);
Independent return interviews for children who have been missing.

There a 3 vacancies available:
CAH1310 - part time (18.5)
SGC0676 - full time
CAH1048 - full time

South Gloucestershire Council is committed to treating everyone fairly, to challenging inequalities and to promoting equality of opportunity for all. We welcome applications from everyone and value diversity in our workforce

Main Duties

Identify needs and arrange service provision ensuring that services are appropriate, accurate, targeted and well-organised and contribute to project planning meetings

Assess, monitor, evaluate and review cases, care plans or reablement programmes, making recommendations for changes or adjustments as necessary.

Take action to refer issues as necessary in accordance with Safeguarding

Procedures in order to protect vulnerable people.

Provide advice, support and guidance to service users and their carers ensuring it is in line with Council and national standards.

If relevant: provide personal care and support including specialist advice and guidance and advocacy on behalf of service users.

Demonstrate specialist equipment to service users and if relevant provide personal care support, this will ensure that service users are provided with the help,
information and the support they need.

Provide information to support and improve service provision

Liaise and work with external contacts e.g. health agencies, emergency services ensuring that communication is effective.

Engage with the community and volunteers in order to gain wider and more inclusive support for clients

Maintain confidential reports and case notes, record care plans and risk assessments in accordance with professional and Council guidelines.

Selection Criteria

To enable us to shortlist in a fair and unbiased way it is absolutely vital that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined in the vacancy description. Please include this information in the knowledge, skills and experience section of the application form.


Qualified at NVQ 3 or equivalent in a relevant discipline, or working towards an appropriate qualification related to the provision of services to children and young people.

Considerable experience of working in a similar service area, with children, families or young people requiring additional support.

Knowledge of relevant legislation, regulations and codes of practice; processes and procedures.

You will demonstrate knowledge of relevant legislation, regulations and codes of practice; processes and procedures; support mechanisms and specialist equipment.

You will have good communication and relationship building skills.

You will be able to carry out basic risk assessments.

You will have good report writing skills.

You will have some knowledge of the availability and scope of care funding

You will have a good level of general IT skills and the ability to use, or be trained in the use of, appropriate specialist in-house software packages


There are no desirable criteria for this post.

Additional Information

For further information please contact Paul Godwin 01454 863571

Hours: 2 x 37 hours and 1 x 18.5 hours

Closing Date: 23.7.18

Interview date 30.7.18

Vacancy Ref: CAH 1048, SGC 0676, CAH 1310 (18.5 hours) (pro rata to hours worked)

Safer Recruitment

South Gloucestershire is committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults.


Please note that it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post. This means that you must declare any criminal convictions, cautions, reprimands or final warnings unless these are ‘protected’ as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 (as amended in 2013).

Our Values

As an employee of South Gloucestershire Council you will be expected to have a ‘can-do’ attitude and adapt to the fast pace of change. You will strive to work well with others to reach a common goal and embrace a partnership and inclusive approach to delivering efficient and effective services. You will use your initiative to deliver and take responsibility for your performance to help the team, department and council to achieve its goals and make the best use of available knowledge, expertise and capacity in order to continuously improve the quality of services.

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