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HR Administrative Assistant - Integra HR

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Job Summary

Employment Term:
Full time, Permanent
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 29/09/2019 23:59
£19,554.00 – £21,166.00 per annum
Hours per week:
37 hours per week
Job Category:
HR/Recruitment/Training & Development
Vacancy ID:
Employment Location:
Broad Lane Council Offices, Broad Lane, Yate, South Gloucestershire BS37 7PN
Post Number:

Job details 

Closing date:
29 Sep

Please note

This job is closed for applications.

Further information

HR Administrative Assistant - Integra HR

Summary of Post

We are seeking an enthusiastic, well organised HR Administrative Assistant who enjoys the challenge of working in a varied role within a small busy team and who understands good customer service.

You will undertake an efficient and fully comprehensive HR administrative function working as part of a generalist internal HR service within Integra (the trading arm of South Gloucestershire Council). Integra provides a wide range of specialist professional support solutions and cost-effective, forward-looking facilities management services to schools, academies and other customers.

You will be responsible for supporting service delivery by providing accurate and timely HR administrative support across a range of employment processes with a particular focus on recruitment and transactional/ lifecycle activity.

This is a full time opportunity based in the internal HR team, working closely with services which include both operational staff (catering, cleaning and community meals services) and specialist professional staff (such as Behaviour Support, Education Welfare, Governor Support, HR for Schools, Inclusion Support, Music Hub, Schools Improvement, Schools Finance, Schools Health and Safety and Schools ICT).

The internal HR Team is committed to providing an efficient generalist HR service, seeking to continually improve our processes and systems to provide the most effective service possible.

This can be a challenging role which will require you to have strong organisational skills, work flexibly with a positive attitude towards change and be a supportive member within the Integra HR Team.

South Gloucestershire Council is committed to treating everyone fairly, to challenging inequalities and to promoting equality of opportunity for all. We welcome applications from everyone and value diversity in our workforce.

Main Duties

Provide an efficient, effective and fully comprehensive administrative support service as part of the internal HR function within Integra.

Carry out the administrative and processing aspects of recruitment activity from vacancy approval to appointment, including assisting managers with writing and placing adverts, processing documentation relating to applications/shortlisting/interview arrangements and completing appointment procedures including pre-employment checks.
Also assist with resolving standard related queries from initial vacancy approval, selection through to appointment and probationary periods for new starters.

Support routine transactional/ lifecycle administrative work activity in an accurate and in timely manner, in accordance with the systems and procedures in place, including dealing with routine correspondence and the production of standard management information reports as and when required..

Deal with discrepancies/ anomalies in documentation received in the HR office (by email or in person), or direct to relevant colleagues as appropriate and resolve standard queries which have a process or procedural resolution.

Provide basic/ routine advice and guidance in response to HR related queries via telephone, email or face to face as necessary or direct to relevant colleagues in a courteous and professional manner.

Assist other team members on any administrative tasks or special projects, as required.

Provide essential office cover, whilst often dealing with competing priorities, to ensure the effective functioning of the internal HR Service.

Carry out any other duties that may be needed from time to time, as commensurate with the level of the post.

Selection Criteria

To enable us to shortlist in a fair and unbiased way it is absolutely vital that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined in the vacancy description. Please include this information in the knowledge, skills and experience section of the application form.


NVQ 2 Level 2 qualification in Human Resources, or equivalent experience.

Experience of administration, processes and procedures gained in an organisation

Good attention to detail and the ability to plan work efficiently and produce accurate, error free work.

Excellent customer service skills and a strong customer focus in approach to process and issue resolution

Ability to communicate courteously and confidently via telephone, in writing and in person

Proficient in using Microsoft Office applications e.g. Outlook, Excel spreadsheets, Word, and other databases as an integral part of personnel administration


Experience of working in a busy operational HR environment dealing with recruitment administration and an understanding of the interface between HR and payroll

Experience of using IT systems relating to personnel, in particular ResourceLink or a similar recruitment system.

NVQ 3 Level 3 qualification in HR, Business Administration or Customer Services, or equivalent experience.

Additional Information

For an informal discussion, please contact Tanveer Choudhry for more information on 01454 866379

Salary: £19,554.00 – £21,166.00 per annum

Hours: 37hrs per week

Closing Date: Monday 30 September 2019

Interview Date: Monday 7 or Tuesday 8 October 2019

Vacancy Ref: D8936/888

Our Values

Our staff need to have a ‘can-do’ attitude and adapt to the fast pace of change. They must work well with others to reach a common goal and be willing to embrace a partnership and inclusive approach to delivering efficient and effective services. They must use their initiative to deliver and take responsibility for their performance to help the team, department and council to achieve its goals and must make the best use of available knowledge, expertise and capacity in order to continuously improve the quality of services. Our managers are also required to demonstrate effective leadership qualities, shape and manage team plans and motivate their staff to achieve.

Safer Recruitment

South Gloucestershire is committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults.

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