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HR Team Leader – Workforce Development

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Job Summary

Employment Term:
Full time, Permanent
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 21/04/2019 23:59
£39,782 - £42,683
Hours per week:
Job Category:
HR/Recruitment/Training & Development
Vacancy ID:
Employment Location:
Badminton Road, Yate
Post Number:

Job details 

Closing date:
21 Apr

Please note

This job is closed for applications.

Further information

We are looking for an experienced learning and development professional to help lead our Workforce Development team in a time of change for our council.

The Team Leader will report to the Workforce Development Team Manager and supervise a number of colleagues focusing specifically on support for our leadership and management development offer and our core training programmes for staff, together with an extensive range of change projects.

The Workforce Development Team provides learning and development services to meet the needs of council teams, elected members and partner agencies in other sectors – including public, private and voluntary sector organisations.

To support the council’s aim to make South Gloucestershire a great place to live and work, the team leads on commissioning, providing and quality assuring learning and development opportunities for staff that build their knowledge, skills and confidence to do a good job and deliver outstanding services.

Main Duties

The Workforce Development Team Leader is responsible for the design, procurement, delivery and evaluation of a range of learning and development solutions to meet needs identified in organisational and workforce plans. They provide workforce development-related consultation and support to projects and change initiatives, which includes coaching and team building.

The role provides advice and consultation to a range of customers and stakeholders, identifying and arranging learning solutions that meet the service needs, best practice standards and legal requirements, as well as utilising digital opportunities where appropriate.

The Team Leader will build and manage relationships with a range of customers, monitoring the training and development services provided to ensure these meet quality standards and organisational needs.

The role manages a group of 3 Workforce Development Advisors responsible for delivering the council’s management development and personal effectiveness programmes, as well as a range of learning and development activities that support current council change projects.

They also manage the Workforce Development Assistant, who supervises a small group of administrative support staff providing business support to the Workforce Development Team.

In order to help embed new ways of working and changes in organisational and service cultures, the Team Leader needs to have excellent group facilitation skills and the ability to deliver information and structured learning experiences to diverse groups of employees and managers; this will frequently include working with senior leaders in particular.

The postholder will coordinate the council’s pool of internal coaches, liaising with regional networks as needed, and directly coaching a number of council managers and employees.

The service is part of the wider enabling support to change projects and council initiatives, so a key part of the role is to support teams through change programmes, for example using psychometric tools to assist the development of managers and their teams during this process.

The role will help shape the longer-term development of the team’s services, in the areas of change support, management development and core generic skills, building and sustaining effective relationships with a range of stakeholders and customers. This includes the team’s focus on realising commercial opportunities, by marketing and promoting its services, and in particular on the development of digital learning resources and practices.

Selection Criteria

To enable us to shortlist in a fair and unbiased way it is absolutely vital that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined in the vacancy description. Please include this information in the knowledge, skills and experience section of the application form.


Significant experience and expertise in workforce development, ideally gained within a large organisation. An understanding of the current strategic priorities for local government and the public sector in general.

A relevant professional qualification (eg CIPD or business degree), or a significant amount of equivalent professional experience.

Experience of managing and motivating a staff team to achieve service and organisational objectives. Able to co-ordinate projects to meet outcomes and quality standards, particularly in supporting organisational change programmes

Excellent verbal and written communication skills, that can be used to build rapport and good working relationships and to influence and support senior managers and stakeholders in a range of strategic contexts, both within the council and with external organisations. Highly effective interpersonal skills that can be used to deal with complex and sensitive issues when required.

Significant experience and expertise in consulting with customers, particularly to identify learning-related solutions based on their needs, and including both the internal design and procurement of learning programmes. An ability to work with complex information, generating solutions that meet stakeholders’ desired outcomes.

Excellent group facilitation skills; the ability to deliver information and structured learning experiences to a wide range of managers and staff. A good level of ability to explain, analyse and problem-solve.

Experience in coaching, mentoring and advising individual managers and staff in a development context.

Ability to critically analyse data to inform decisions, for example in assessing value for money and service/performance issues, and to use initiative to manage competing demands flexibly as work requirements change.


Evidence of keeping own continuing professional development up-to-date in relevant areas, and able to demonstrate the Council's values and behaviours.

Qualified to deliver aptitude and personality testing, with practical experience of using psychometrics in a development context.

A good working knowledge of information technology applications and digital solutions; experience of using computerised databases and monitoring systems.

Ability to design and manage e-learning resources.

Additional Information

Interviews will be held on 2 and 3 May 2019.

For an informal discussion please contact Nick Thorne, Workforce Development Team Manager (01454 865931) or nick.thorne@southglos.gov.uk

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