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Library Supervisor

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Job Summary

Employment Term:
Part Time, Permanent
Working Pattern:
Part Time
Advert Start Date:
01/10/2019
Advert End Date:
Closed for applications on 15/10/2019 23:59
Salary:
£25,295 - £27,905 (pro-rated to hours worked)
Hours per week:
17.75
Job Category:
Libraries
Vacancy ID:
105690
Employment Location:
Bradley Stoke, South Gloucestershire
Post Number:
SGC0950/939/RP

Job details 

Closing date:
15 Oct


Please note

This job is closed for applications.

Further information

Do you want to make a difference to the local communities through our library service?

A natural team leader with great organisational and problem solving skills, responsible for the day to day running of one or more libraries and delivery of a high quality customer centred service.

You will make a difference by proactively encouraging staff in the library’s interaction with the community and development of individuals.

This role is challenging and there will be some physical aspects to the job, but we can assure you that this will be one of the most rewarding jobs that you will ever do!


How you will make a difference:

Responsible for the day to day running of a branch library or libraries including the safety and security of buildings, use of facilities and equipment in line with Property Services.

• Lead a team of Library Assistants in the delivery of library services and support teams in other service points as required, including casual staff and volunteers who support work with Children, IT and outreach services.

• Supervise day to day routines ensuring excellent customer service, preparing rotas and timetables as required.

• Work with the Group Librarian to recruit train and develop staff and implement local priorities and service plans.

• Support the Group Librarian in the development and promotion of the library in the community and lead on the organisation and delivery of specific events and activities.

• Perform a range of administrative tasks to support the operation of the library including monitoring of expenditure, maintenance of statistics, placing orders relating to the branch and liaison with contractors, including cleaning staff.

• Assist customers in identifying needs and enable them to make full use of the 24/7 facilities available, including finding information, books and other resources, whilst supporting people in the general use of IT, email, software and self-service.

• Deliver the policies for the loan and management of stock, including self-service and use a variety of resources to provide information, including online services.

• To ensure staff work to the policies of the library service and South Gloucestershire Council and take action where necessary. This will involve carrying out PDPRs, ensuring monies received at the library are managed in line with financial procedures and that health and safety policies are adhered to.


What we need from you:

• Previous experience of working in a library environment, delivering a high quality customer focused service.

• Minimum of three GCSE passes at Grade C (Grade 4) or above or equivalent, including maths and English.

• Evidence of a proactive customer-focused approach to the provision and promotion of library services to all sections of the community noting equality and diversity issues.

• Demonstrate a proven commitment to excellent customer care and service delivery, showing both good communication and interpersonal skills with colleagues and customers.

• Experience of staff management including supervision, training, recruitment and development of a team.

• Evidence of self-motivation, innovation, initiative, good organisation and time management.

• Ability to undertake a wide range of administrative tasks methodically and with accuracy. Include experience of using ICT equipment, applications and internet.

• An ability to understand and deal with issues that arise in the library, problem solve and take the necessary action within required policies; in a well-managed way.


Desirable:

• Understanding of issues which affect communities.
• Experience of working with any special client groups (e.g. children, elderly people).


Things we need you to know:

Part-time rota, including fortnightly Saturday mornings.

Interviews will be held at Filton Library on the 5/11/19.

Able to work at times at other library sites when open, a long with promotional visits to other groups and locations. A willingness to undergo training and attend staff meetings, out of normal working pattern if necessary.

Able to undertake the physical aspects of the job including shelving and counter work, lifting and carrying of books and other materials as well as movement of transport crates, furniture and equipment.

In preparation for the interview candidates will be asked to apply for Open Access membership please visit www.southglos.gov.uk/openAccess for more information.

We understand this is a lot of information and this role might not be for everyone, but if you’ve read the above and are still excited about this opportunity we would love to hear from you.

For further information please contact Anne or Rebecca – Anne.wright@southglos.gov.uk or Rebecca.furness@southglos.gov.uk or ring 01454 868006.

‘We’re making a difference: be part of it.’

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