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Mail Distribution & Print Operative

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Job Summary

Employment Term:
Full Time, Limited Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 16/02/2020 23:59
£18,795 - £19,171
Hours per week:
Job Category:
Vacancy ID:
Employment Location:
Council Offices, Badminton Road, Yate, Bristol, BS37 5AF
Post Number:

Job details 

Closing date:
16 Feb

Please note

This job is closed for applications.

Further information

The post holder will be primarily based in one of three sub team areas, either Electronic Mail Processing or Corporate Support or Print & Mail. However, there may be times when they will be required to complete tasks outside of their sub team, working closely with colleagues to complete Mail Distribution & Print support activities.

South Gloucestershire Council is committed to treating everyone fairly, to challenging inequalities and to promoting equality of opportunity for all. We welcome applications from everyone and value diversity in our workforce.

Main Duties

The post holder will process mail, provide back office support, cover in the absence of the Corporate Receptionist at Badminton Road offices, and clerical tasks to support various facilities such as pool car bookings by staff.

The post holder will ensure they handle confidential and sensitive documents appropriately and securely in accordance with Data Protection requirements.

The post holder will interact with customers face to face, by telephone and electronically. They will be expected to maintain a good level of customer care and the provision of accurate information.

Selection Criteria

To enable us to shortlist in a fair and unbiased way it is absolutely vital that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined in the vacancy description. Please include this information in the knowledge, skills and experience section of the application form.


4 GCSEs at Grade C or above including English & Mathematics or equivalent experience. NVQ 2 - Printing or similar level of accreditation, or equivalent experience. Able to use a range of guidance documents in order to follow correct processes.

Able to use initiative to solve day to day problems which necessitates checking straightforward written information, figures, and the ability to know when to refer to line manager.

Able to handle confidential information appropriately, which can include emotional resilience when handling potentially distressing. An awareness of the Data Protection Act and how it relates to the role.

Previous experience working in an office setting, plus a busy reception environment dealing with high volumes of work, queries, documents and visitors delivering a very high standard of customer care skills when dealing with customers and colleagues courteously.

Previous experience of using computerised systems for example: Electronic Document Management systems, Spreadsheets, Word Processing, Emails and Computerised Printing Systems. Including, the use of electrostatic copying machines and working with machinery involving moving parts.

Ability to carry out physical handling of storage boxes, mail crates and print supplies. Knowledge of Manual handling and Health and Safety at Work regulations and other equipment.

This is an LTC until 30/9/20.

For an informal discussion contact Janet Golding on 01454 868725 or email janet.golding@southglos.gov.uk

Our Values

Our staff need to have a ‘can-do’ attitude and adapt to the fast pace of change. They must work well with others to reach a common goal and be willing to embrace a partnership and inclusive approach to delivering efficient and effective services. They must use their initiative to deliver and take responsibility for their performance to help the team, department and council to achieve its goals and must make the best use of available knowledge, expertise and capacity in order to continuously improve the quality of services. Our managers are also required to demonstrate effective leadership qualities, shape and manage team plans and motivate their staff to achieve.

Safer Recruitment

South Gloucestershire is committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults.

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