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Project Support Officer

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Job Summary

Employment Term:
Full Time, Limited Term
Working Pattern:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 21/10/2018 23:59
£28,221 to £30,756
Job Category:
Planning & Transportation
Vacancy ID:
Employment Location:
Council offices, Badminton Road, Yate, Bristol, BS37 5AF
Post Number:

Job details 

Closing date:
21 Oct

Please note

This job is closed for applications.

Further information

Project Support Officer

Summary of Post

South Gloucestershire Council are currently recruiting a talented Project Support Officer to be based in our Badminton Road Office, Yate.

Part of this exciting and varied role will involve assisting with the delivery of Access WEST programme in South Gloucestershire. Access West works with businesses, communities and educational institutions to facilitate growth in the local economy through increased uptake of walking and cycling, and to break down the barriers that prevent our residents from accessing work, education and training opportunities. You can find out more about the Access WEST programme here: https://travelwest.info/projects/access-west

About you

To succeed, you will be have experience in providing support to projects and a track record of helping to achieve successful project outcomes. You will be self-motivated, confident, articulate, possess excellent written and oral communication skills with a desire to progress in the field of Project Management. Candidates will be keen to progress to Chartered Project Manager status (through the APM) and undertake additional job-specific training.

Your approach to problem solving and passion for getting the job done will be complemented by your ability to work at the pace necessary to meet the requirements set by Project Managers, Project Sponsors, Programme Sponsors and the ECS Director.

This post is a limited term contract ending March 2020.

South Gloucestershire Council is committed to treating everyone fairly, to challenging inequalities and to promoting equality of opportunity for all. We welcome applications from everyone and value diversity in our workforce.

Main Duties

Provide effective support to Project Delivery Teams, assisting Project Managers and Project Sponsors with the co-ordination of information, communication, monitoring and control activities to support successful delivery

Manage diaries, papers and correspondence across a number of projects, arrange and attend meetings and workshops, draft agendas and record detailed minutes for meetings

Assist with the completion of project reports, as well as aid in the preparation and delivery of presentations

Help to co-ordinate the monthly Executive Board reporting system for projects

Undertake distinct tasks and work packages, and monitor the outcomes and outputs to ensure that they comply with the defined deliverables

Apply robust project management and change control principles to assigned work packages

Ensure that tasks and work packages are accurately reported on (time, cost, quality, risks and issues) and completed within set timeframes

Proactively contribute to scheme-related communications within Project Delivery Teams, internally within South Gloucestershire Council, amongst key stakeholders, to the general public and across the WoE region, as required

Track payments to contractors, consultants and utility companies

Help to identify best practice and share lessons learned with peers to improve overall performance of the Strategic Projects Team and the wider business

Perform PMO-related tasks to support other divisions and teams throughout the ECS Directorate

Promote sustainable transport options through delivering tailored information, services and events to support behaviour change

Engage directly with members of the public to collect data for monitoring and evaluation purposes.

Selection Criteria

To enable us to shortlist in a fair and unbiased way it is absolutely vital that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined in the vacancy description. Please include this information in the knowledge, skills and experience section of the application form.


Educated to degree level in a relevant subject (e.g. Project Management, Transport Planning, Civil Engineering), or be able to demonstrate an equivalent level of knowledge

Understand how project management methodologies should be applied both accurately and effectively on all projects

Excellent organisational and administrative skills, including document management

Ability to analyse, prioritise and organise workload to meet deadlines

Ability to interpret technical data and make recommendations for implementation

Ability to establish good working relationships with Project Managers, Project Sponsors, peers, suppliers and stakeholders

Ability to work and communicate across different teams, and to meet competing deadlines

Excellent oral and written communication skills

Experience of preparing and delivering presentations

Proficient in Microsoft Office, particularly in terms of project scheduling and programming

Undertake and demonstrate Continuous Professional Development (CPD) to keep abreast of changes in working practices

Experience in supporting projects to achieve successful outcomes

Exemplifying the Council's values and behaviours.


Have a degree that holds an APM Academic Accreditation

Hold the APM's 'Introductory Certificate' (Project Fundamentals) Qualification' (or equivalent)

Experience of IT relevant to the work undertaken within the Transport &Strategic Projects Team

Appreciation of budgetary control / financial management on projects

Have the desire and commitment to obtain the APM's 'Project Management Qualification' (PMQ, Level D)

Ability to become a Full Member (MAPM) of the APM and commit to undertaking the required amount of CPD each year

Ability to represent South Gloucestershire Council at local Association for Project Management events to help showcase the projects that are being delivered within the ECS Directorate

Experience of delivering personalised travel planning services or similar engagement style

Additional Information

For an informal discussion, once you have read the job summary please contact Catherine Jacobs, Travel Planning Team Manager on 01454 862570 or email Catherine.jacobs@southglos.gov.uk.

This post is a limited term contract ending March 2020.

About South Gloucestershire

South Gloucestershire is the fastest growing region in the South West, located within easy reach of the M4 and M5 motorways leading to vibrant cities and towns such as Bristol, Bath and Cheltenham. South Gloucestershire is recognised for its quality of life and we are determined that it will remain a great place to live and work.

South Gloucestershire Council is a forward-looking local authority which seeks to provide high level services to a resident population of 265,000+ people and businesses alike.

About the ECS Directorate

The Environment and Community Services (ECS) Directorate is organised into four service divisions supported by a fifth support division. The department also contains the Community Strategy and Partnerships Team. The service divisions work with key stakeholders and local communities to deliver the Councils key strategic objectives relating to planning, housing, transport, economy and climate change in a sustainable manner.

The Council has a challenging agenda for housing and economic growth as set out in its Core Strategy. This sees the delivery of 27,000 new homes across a number of major development sites and the development of three of the six West of England (WoE) Enterprise Zones/Areas.

The ECS Directorate plays a key role in delivering the Councils housing and economic growth ambitions, identifying sustainable solutions and delivering strategic projects in support of this growth. The Directorate develops policy, identifies solutions and works with partners to deliver strategic transport, environment and climate change and energy infrastructure.

About the Division

The Transport & Strategic Projects (T&SP) division, one of the five divisions within the ECS Directorate, is tasked with delivering an ambitious portfolio of projects ranging from simple low cost transport schemes to complex, high value, multi-agency projects in support of a challenging agenda for housing and economic growth.

As a Project Support Officer within the Strategic Projects Team you will help to ensure the successful delivery of projects with multiple delivery partners, ensuring effective and timely reporting to Assistant Project Managers, Project Managers and Project Sponsors, and other key project partners including Elected Members, other WoE Unitary Authorities, Government Departments and Agencies and private sector partners.

The Strategic Projects Team also functions as the ECS Directorate’s Project Management Office (PMO), the ‘go to’ place for support and guidance on project management across the Directorate. As a Project Support Officer within the Strategic Projects Team, you will perform PMO-related tasks to support other divisions and teams throughout the ECS Directorate.

Salary: £27,668 - £30,153

Hours: 37:00

Vacancy Ref: SGC0876/839/SS

Closing Date: Sunday 21st October

Our Values

Our staff need to have a ‘can-do’ attitude and adapt to the fast pace of change. They must work well with others to reach a common goal and be willing to embrace a partnership and inclusive approach to delivering efficient and effective services. They must use their initiative to deliver and take responsibility for their performance to help the team, department and council to achieve its goals and must make the best use of available knowledge, expertise and capacity in order to continuously improve the quality of services. Our managers are also required to demonstrate effective leadership qualities, shape and manage team plans and motivate their staff to achieve.

Safer Recruitment

South Gloucestershire is committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults.

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